Caster City - Identify My Caster

Need a replacement caster? Snap a few photos and we'll match it from our catalog.

Typically respond in 15 minutes during normal business hours

STEP 1 OF 8

Who are you?

So we can send you the match. Takes 10 seconds.

STEP 2 OF 8

Side profile photo

Hold your phone at wheel level. Capture the entire caster from the side.

💡

Include something for scale — a coin, ruler, or your hand next to the caster.

Side view — full caster visible

STEP 3 OF 8

How is it mounted?

Select the mounting type, then photograph it.

⬜

Flat plate with bolt holes

Rectangular plate bolted to equipment

🔩

Round stem

Inserts into a socket or tube

❓

Not sure

We'll figure it out from the photo

Top view — mounting area visible ↓

STEP 4 OF 8

Wheel surface close-up

Get close to the wheel. We need to see the material and any wear.

Close-up of wheel surface

KNOW THE MATERIAL? (OPTIONAL)

Rubber Polyurethane Nylon Phenolic Steel Cast Iron Not Sure

STEP 5 OF 8

Does it have a brake?

A lever, pedal, or lock mechanism.

🔒 Yes

⭕ No

❓ Not sure

Photograph the brake mechanism ↓

STEP 6 OF 8

Any labels or stampings?

Check the top plate, wheel hub, or fork.

Labels, stamps, or part numbers

No labels found — skip →

STEP 7 OF 8

Where is this used?

Helps us recommend the right material and specs.

EQUIPMENT TYPE

ENVIRONMENT

Indoor Outdoor Wet/Washdown Extreme Heat Extreme Cold Chemical

LOAD PER CASTER

Light (Under 150 lbs)

Medium (150-500 lbs)

Heavy (500-1,000 lbs)

STEP 8 OF 8

Final details

Request Sent!

Thank you for submitting your caster photos.

⏱️

Typical response time

Within 15 minutes

📧

How we'll reach you

By email or phone you provided

🔍

What happens next

Our team matches your caster from the catalog